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POS Development Section Head

HQ

Job Details

Job Title:

POS Development Deputy Manger

Section:

POS

Functional Level:

Middle Management

Department:

ATMs & POS

Reporting Lines

Reports directly to:

POS Software Development Deputy Senior Manager

No. of subordinates:

0

Job Purpose

Impement the targetted directions in terms of design, development, and implementation of POS systems, ensuring they meet the business’s requirements and providing technical guidance to the development team and troubleshoot applications and related tools used for processing financial transactions in a C-based POS terminal.

Job Responsibilities

  1. Plan and coordinate POS system development projects from concept to implementation.
  2. Set timelines, allocate resources, and manage priorities to ensure project deadlines are met.
  3. Lead and mentor a team of developers, engineers, and analysts, providing technical guidance and support.
  4. Monitor progress, review deliverables, and ensure quality standards are maintained throughout the project lifecycle.
  5. Liaise with stakeholders (e.g., product managers, business leaders, vendors) to gather requirements, define goals, and communicate project status.
  6. Design, develop, and implement POS systems that are secure, scalable, and meet business needs (whether on-premise or cloud-based).

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KPIs (Key Performance Indicators)

  • POS technical issues solving SLAs. 30%
  • Clients' satisfaction 25%
  • Reporting 15%
  • Compliance to the SLA. 15%
  • Compliance to the OLA. 15%

Competency Model

Technical competency level

 

1. Programming (C / C++)

2. PCI technology

 

A

A

 

Specifications: Qualifications, Experience, skills

Experience                       

  • Minimum 7 years of experience in a similar field.
  • Previous application development experience in C or C++ with terminals from one or more of the following POS equipment vendors: Ingenico, PAX or VeriFone.
  • Understanding of ISO8583 message specification for financial transactions.
  • Knowledge and expertise of PCI technology, transaction processing, and related retail standards.
  • EMV card processing and flow.
  • Source control software like SVN or GIT (preferred).

Languages                       

  • English: Very good command of (Speaking, reading and writing).
  • Arabic: Native command of (Speaking, reading and writing).

Conditions of Employment

  1. Days Off: 2 Days / Week [Friday / Saturday].
  2. PPEs / Health, Safety, and Environment requirements:5 Days/week [Sunday Till Thursday]
  3. Working Environment: 90% standard office work & 10% out of office.
  4. Working Hours : From 9:00 AM till 5 PM.

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